Social Media Don’t #2: Ignore Reviews

Ever seen a bad review about your business online? Of course you have! But think twice and read on before you turn the other cheek or respond by writing a good review from your alias account. ((we know you’ve done it))

People are reviewing businesses more than ever on sites like TripAdvisor, Yelp and Google and studies show that a good portion trust them.

review site stats

But since it is impossible to please everyone, you are going to need to do some damage control every so often.

RECOMMENDATIONS:

There ya have it. Remember these recommendations the next time you see some hilarious, yet awful, Yelp reviews about your business!

Sincerely,

Connected Commerce

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