“Do you have a Rewards Card with us?” – Ugh, we could dig through our wallets or we could just say ‘no’ and get on our way. It’s not that we don’t want the rewards or extra cash. We just don’t have the energy to track each of our reward cards to see what we’ve earned and what can be redeemed (if anything). And we’re not alone. Somewhere along the way, business owners have forgotten to upgrade these programs and make them easier for customers, like us, to use.
With over 90% of consumers using the Internet to research local businesses, it’s time for owners to combine their rewards, coupons, deals and gift cards onto one platform. Currently, customer acquisition programs like deals and coupons generate 17.7% of total revenue for small-medium sized businesses. In addition, 38% of small-medium businesses use customer loyalty programs and of those a disturbing 54% are created in-house. Most of which are paper-based, like the simple punch card.1
Connected Commerce provides small-medium business owners the tools to attract, interact, and retain customers. Therefore, Connected Commerce is revolutionizing and revitalizing local businesses by providing one easy-to-use platform for customers to track all their deals, coupons, rewards and gift cards. Consumers can manage their offers using the Mobile App, online account or CC Card. When it’s time to redeem an offer, simply scan your phone, swipe your CC Card or print it at home.
Gone are the days of losing 75% revenue to companies like Groupon2 or printing out stacks of loyalty punch cards. With Connected Commerce, you can manage all of your company’s deals, coupons, rewards and gift cards on one network. Plus, our platform allows you to seamlessly share posts on social media to strengthen your customer relationships even more. Learn how to get connected at http://connectedcommerce.net/home.html
1 Source: “Local Commerce Monitor” (LCM-Wave 17), BIA/Kelsey’s ongoing study of the advertising behaviors of small and medium-sized businesses (SMBs)
2 Source: “Bice: Groupon Isn’t A Good Deal for Businesses” 20 Sept 2012 Bill Bice http://www.cnbc.com/id/49092709